Prints, Paper-outs, and Transfers

This page covers how to retrieve documents from your vault.

Download a Package

For packages that were uploaded directly, you can download the contents at any time.

1. Open the package.
2. Select Download from the actions menu.

Downloaded files may include a watermark applied by your administrator.

Request a Certified Print

A certified print is an officially stamped copy of a document plus its complete audit trail, packaged as a downloadable file.

The document stays in the vault. The certified print is tamper-evident.

1. Open the package, or select multiple packages.
2. Select Certified print from the actions menu.

3. Wait for the print to be generated.
4. Select Certified Prints from the left sidebar and download the file.

Request a Paper-out

A paper-out permanently extracts a package from eVault.

This action is irreversible. Download links expire after 7 days.

1. Open the package you want to extract.
2. Select Request release from the actions menu.

3. Your request is sent to the Operations team for review and approval.
4. If approved, you will receive a download link.
5. Download the file and select Acknowledge receipt to complete the process.

Transfer Packages to Another Organization

You can send document packages to a partner organization that also uses eVault. A transfer agreement must be in place first.

Send a Transfer

1. From the top navigation, select Transfers.
2. Browse to the package or packages you want to transfer.
3. Select the destination vault from your available transfer agreements.
4. Confirm and send.

Receive a Transfer

1. Incoming transfers appear on the Dashboard under Incoming Transfers, or navigate directly to Transfers.

2. Browse the package files before you decide.
3. Select Accept or Reject.

You have reached the end of the Client User Guide. Return to the eVault Client User Guide landing page.